Sales Engineer

Firescape™ is a wildfire risk and mitigation software company headquartered in Albuquerque, New Mexico. We build cloud-hosted geospatial software that helps utilities manage wildfire risk and resilience. By combining geospatial analytics, remote sensing, and machine learning, we deliver real-time insights that help protect communities and critical assets.

Firescape's mission is to aid utility companies in safeguarding critical infrastructure, and the communities they serve, by proactively managing and mitigating wildfire risks. Firescape was founded by two scientists from Sandia National Labs with deep experience in wildfire science and remote sensing.

• We value Integrity and rigorously pursuing truth through data-driven research, transparent methods, and ethical innovation that our users can trust.
• Our Passion drives us to create meaningful change that measurably improves lives and pushes the boundaries of what's possible in technology.
• We are Committed to our Customers as our customers were our inspiration, now they are our focus.
• We value Innovation & Diversity. We explore how to do what has yet to be done. We celebrate the limitless value diverse teams bring to innovation.
• We take Ownership. This means we take initiative to exceed expectations and exercise accountability every step of the way.

As our Sales Engineer, you'll be the critical technical bridge between our product and electric utility customers. You'll partner with our sales team to understand customer challenges, demonstrate how Firescape's platform solves real-world wildfire risk problems, and build trusted relationships with utility engineers, operations teams, and decision-makers. This role combines deep technical expertise with exceptional communication skills—you'll need to speak the language of both utility operations and modern software platforms.

The ideal candidate has sold software solutions into electric utilities, understands the unique challenges of utility operations and regulatory environments, and can translate complex technical capabilities into clear business value. You're energized by customer conversations, comfortable presenting to rooms full of engineers, and skilled at turning technical discussions into actionable next steps.

Customer Engagement & Technical Sales

• Lead product demonstrations and technical presentations for utility stakeholders, from field engineers to C-suite executives
• Conduct discovery sessions to understand customer wildfire risk challenges, operational constraints, and decision-making processes
• Build and maintain relationships with technical champions within utility organizations

Product Expertise & Solution Design

• Become a deep expert on Firescape's platform capabilities, including geospatial analytics, wildfire modeling, PSPS decision support, and grid hardening optimization
• Design tailored solutions that address specific utility needs, considering factors like territory characteristics, regulatory requirements, and existing technology stacks
• Stay current on utility industry trends, wildfire mitigation regulations, and competitive landscape
• Provide feedback to product and engineering teams based on customer insights and market needs

Sales Support & Collaboration

• Manage CRM and create a sales pipeline
• Represent Firescape at tradeshows
• Partner with account executives throughout the sales cycle, from initial outreach through contract close
• Support contract negotiations by addressing technical and integration questions

Required

• 3+ years of experience in a sales engineering, solutions engineering, or technical sales role at a software company serving electric utilities
• Technical background with understanding of utility operations, grid infrastructure, and/or GIS systems
• Proven track record of supporting complex B2B software sales cycles in the utility sector
• Exceptional presentation and communication skills—comfortable presenting to technical and non-technical audiences
• Strong problem-solving abilities and customer-centric mindset
• Self-motivated, organized, and able to manage multiple opportunities simultaneously
• Willingness to travel (30-40%) for customer meetings, conferences, and industry events
• Bachelor's degree in Engineering, Computer Science, or related technical field (or equivalent experience)
• Connections within the electric utility industry